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If exceeding expectations is the target, then our team of engineers and technicians are like service snipers. Legendary technical support is one of our greatest aspirations with no room for compromise, or complacency. Our business depends on our reputation. The cornerstone of reputation is service.


You will reach an Guanchen representative virtually any time. Calls and emails are returned with immediacy. We handle warranty claims with speed and flexibility. We follow-up to be sure of resolution.